Client Q&A #1 - from last night's conference call
These are client-submitted questions. If you have any comments, questions or suggestions, please let me know and we will address them in the next conference this week!
Why does the sweep process take so long?
The bureaus have 30 to deliver your results, and 45 days if your credit report was obtained via annualcreditreport.com. After we submit your first round, we must wait for these results either in the mail or online before we can send out another round. These results will let us know what steps we have to take next. As soon as we receive the results, we send out the second round, unless the first one took care of the negative items.
What happens if the bureaus come back saying the accounts are verified?
If the bureaus say the disputed items are "verified", do not worry. The items are not legally verified without physical proof with your signature on it. That means either the original contract or agreement. If they do not send you this information, the account was not verified. We would once again send another round with a more stern approach.
If the creditors send me proof after the first round is sent, does that mean they won't come off?
It does not matter whether the creditor sends the proof to you; it must come from the credit bureaus. When you forward it to us, we file it and do nothing in regards to it. All proof must come directly from the bureaus in regards to disputes sent to them.
Is credit repair legal?
Yes, our credit repair method is 100% legal. We use the dispute letter method, which is the only legal method out there. We do not have a "contact" at one of the bureaus, and anyone that states they do is ripping you off. Everything that we do, you can do yourself. It is basically the same as hiring an attorney; you can always represent yourself. Why would you do that when you want a professional with your best interest in mind?
Does correspondence come to me or your company?
We do everything on your behalf- we use your information on the letters and also on the faxes and mail sent out. Nothing comes to us. and you would need to let us know when you receive any correspondence and forward it to us. The only updates that we are able to access are those on your credit monitoring site, which is normally Equifax. You will forward everything received to us via fax or email and we act accordingly in response.
Will the bureaus/creditors/collection agencies know that I am using a credit repair company?
No, they will not. All correspondence will have your information on it, and they will respond to you at your address via USPS mail.
If I have a closed account without a balance and negative comments, should it be removed or corrected?
Accounts with a $0 balance and negative comments will be corrected. Accounts with a balance and negative comments will be removed.
Once my file is completed, will you assist with rebuilding my file?
We do not do file-building, but there are 2 ways that we can assist you:
#1- credit counseling - we will counsel you to make good credit decisions and let you know what will help or hurt your credit in the future.
#2- primary lines - you may purchase primary lines which will help your score and history; they stay on 12 months and report to all 3 bureaus.
I have a lot of addresses and my name is even spelled wrong- can this be fixed?
We care about your entire credit health. One of the first things that we do is remove all personal information that is not current. This assists in a couple ways:
#1- Creditors do not like multiple addresses
#2- Items are easily removed when the address/other information they have for the account does not match the current information that is reporting on your credit.
845-481-0780
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